Our APPA Journey

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University of Chicago Facilities Department Recognized for Excellence

September 20, 2021, Alexandria VA – APPA is pleased to announce that the University of Chicago received the 2021 Award for Excellence in Facilities Management. 

The Award for Excellence, which highlights the essential role of facilities operations in the overall institutional mission and vision, is APPA's highest institutional honor. Recipient institutions gain national and international recognition for their outstanding achievements in facilities management. The Award for Excellence designation is valid for a period of five years. 

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We have much to be proud of in Facilities Services. The amazing appearance of the campus year after year is a real and tangible attraction for students choosing to attend the University, for contributors choosing to provide financial support, and for world-class faculty who generally have many career options. The University of Chicago is an amazing place and amazing things are accomplished within the walls that are entrusted to us.

The Facilities Services department has embarked on a transformational journey toward national APPA recognition. During this journey, our organization will become a national leader in higher education facilities management. In November 2018, we invited APPA to visit our campus to conduct a Facilities Management Evaluation Program (FMEP). After meeting clients and staff, the team provided us with insightful feedback that was very positive. To view the FMEP report, click here

Using APPA’s Award for Excellence (AFE) model of 8 assessment areas to measure impact and efficiency, we created a Gap Analysis which identified activities in the following areas:

  1. Leadership
  2. Facilities strategic and operational planning
  3. Customer focus
  4. Assessment and information analysis
  5. Development and management of human resources
  6. Core processes
  7. Performance measurement
  8. Other Considerations

How Do I?

UChicagoSocial: Facilities Services