We have much to be proud of in Facilities Services. The amazing appearance of the campus year after year is a real and tangible attraction for students choosing to attend the University, for contributors choosing to provide financial support, and for world class faculty who generally have many career options. The University of Chicago is an amazing place and amazing things are accomplished within the walls that are entrusted to us.
The Facilities Services department has embarked on a transformational journey toward national APPA recognition. During this journey our organization will become a national leader in higher education facilities management. The November/December issue of Facility Manager Magazine features an article about our APPA journey. To view the article, click here.
Using APPA’s Award for Excellence (AFE) model of 8 assessment areas to measure impact and efficiency, we created a Gap Analysis which identified activities in the following areas:
- Facilities strategic and operational planning
- Customer focus
- Assessment and information analysis
- Development and management of human resources
- Core processes
- Performance measurement
- Other Considerations
To view the Gap Analysis and this month’s dashboard showing our progress, click here.