Operations & Maintenance Services By Component

Services Provided

Service Provider

Skill Set

Service Type

Typical University

In-House Staff

Contracted Service

Item No.

Facility or Bldg Component

Service Category

Description of Service

Basic Service

Special Service

Non Billable

Billable

FS Organization

1

Acoustical tiles, Walls and Ceiling

Repair & Replacement

Repair for wear and tear

Y

Y

Y

Carpentry Shop

2

Acoustical tiles, Walls and Ceiling

Repair & Replacement

Replacement or repair for misuse or vandalism

Y

Carpentry Shop

3

Air Compressors

Maintenance and Repair

Maintenance and repair of central control and support air compressors.

Y

X

X

Engineering Shops

4

Appliances, Equipment, Kitchen, Laboratory and other Special Purpose Appliances

Install, Repair & Replace

Installation and maintenance of  moveable specialty equipment such as laboratory or kitchen equipment or appliances

Y

X

X

Engineering Shops

5

Baseboards

Installation

New Installation or Cosmetic Repair

Y

Y

Y

Multi-shop

6

Baseboards

Repair & Replacement

Repair baseboards

Y

Y

Y

Carpentry Shop

7

Blackboards/Grease Boards

Repair

Blackboards/Grease Boards, Repair - Triple Track Only

Y

Y

Y

Y

Carpentry Shop

8

Blackboards/Grease Boards

Repair & Replacement

Blackboards/Grease Boards, Repair - Other

Y

Carpentry Shop

9

Blackboards/Grease Boards/Bulletin Boards

Installation

New Installation or Cosmetic Repair

Y

Y

Y

Y

Carpentry Shop

10

Blackboards/Grease Boards/Bulletin Boards

Repair

Re-cork Bulletin Boards

Y

Carpentry Shop

11

Building Automation Systems, Operations

Information

Archiving of climate data and producing climate data information for use by individual departments

Y

Building Automation Services

12

Building Automation Systems, Operations

Operations

Monitor and control building comfort levels. Can provide additional dial out page service, which is a special service

Y

Y

Building Automation Services

13

Building Automation Systems, Operations

Operations

Management, maintenance and diagnostics of central building control and automation systems.

Y

Building Automation Services

14

Building Automation Systems, Operations

Operations

Maintain network communications for all infrastructure field panels and network field panels to the component level.

Y

Building Automation Services

15

Building Automation Systems, Operations

Operations

Training of non-FS staff

Y

Building Automation Services

16

Building Automation Systems, Operations

Utilities

Utility maintenance of metering and daily operations of utility usage data.

Y

Building Automation Services

17

Building Exterior

Graffiti Removal

Graffiti Removal

Y

Decorator Shop

18

Classrooms & Laboratories

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

X

Custodial Services

19

Counter Tops and Cabinets

Painting

Cabinets & Countertops

Y

Y

Y

Decorator Shop

20

Counter Tops and Cabinets

Repair

Repair of counter tops (wooden and laminate only) - and some cabinets

Y

Y

Y

Y

Carpentry Shop

21

Countertops & Cabinetry

Installation and  Fabrication

New Installation and/or custom built

Y

Y

Y

Carpentry Shop

22

Department Offices

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

Y

Y

Custodial Services

23

Doors

Installation

New Installation or Cosmetic Repair

Y

Carpentry Shop

24

Doors

Painting

All Doors - refinishing and painting

Y

Y

Y

Decorator Shop

25

Doors

Repair & Replacement

Replacement or repair for wear and tear

Y

Y

Y

Y

Carpentry Shop

26

Doors

Repair & Replacement

Replacement or repair for misuse or vandalism, Modifications

Y

Y

Y

Y

Carpentry Shop

27

Drains

Maintenance and Repair

Maintenance of sanitary and storm drains

Y

Engineering Shops

28

Drinking fountains

Maintenance, Repair & Replacement

Repair, Maintenance and Replacement of all associated plumbing and fixtures.

Y

X

Y

Engineering Shops

29

Electrical, High Voltage(480 volts)

Inspection, Installation, News

Inspect New electrical installations for buildings

Y

Y

Y

Y

Electrical Shop

30

Electrical, High Voltage(480 volts)

Maintenance, Repair & Replacement

Maintenance, minor repair and inspection of  the campus high voltage distribution system, including, maintain transformer, switchgear, and cabling.

Y

Y

Y

Y

Electrical Shop

31

Electrical, High Voltage(480 volts)

Maintenance, Repair & Replacement

Maintain generators and emergency generator systems for buildings.

Y

Y

Y

Y

Electrical Shop

32

Electrical, High Voltage(480 volts)

Maintenance, Repair & Replacement

Install, replace, repair, maintain secondary distribution auxiliaries for basic building systems (i.e. transformers, service entry sections)

Y

Y

Y

Electrical Shop

33

Electrical, High Voltage(480 volts)

Maintenance, Repair & Replacement

Maintenance, minor repair and inspection of the campus secondary electrical system including special transformers, motor control, etc.

Y

Y

Electrical Shop

34

Electrical, High Voltage(480 volts)

Maintenance, Repair & Replacement

Install, replace, repair, maintain transformers for specialty and program-related equipment

Y

Electrical Shop

35

Electrical, Low Voltage

Installation

Install New Lighting Systems - including Exterior Lighting Systems (Code required is non recharge ), cosmetic or additive installation of switches, outlets and light fixtures.

Y

Y

Y

Y

Y

Electrical Shop

36

Electrical, Low Voltage

Maintenance and Repair

Repair electrical problems which affect the feeding of electricity to departmentally owned electrical equipment (i.e., ovens, garbage disposals, sterilizers, centrifuges, etc.)

Y

Y

Y

Y

Electrical Shop

37

Electrical, Low Voltage

Maintenance, Repair & Replacement

Maintenance and Repair of Permanent P.A. Systems - see supervisor; depends on space; systems that are part of "fixed" building components are basic.

Y

Y

Y

Y

Electrical Shop

38

Electrical, Low Voltage

Maintenance, Repair & Replacement

Maintain,  repair and replace  building "standard" wiring devices including switches, outlets, light fixtures, building breaker panels.

Y

Electrical Shop

39

Electrical, Low Voltage

Maintenance, Repair & Replacement

Maintain, repair and replace; parking deck lighting, sidewalk, parking lot lighting, exit lighting and emergency (battery pack) lighting,

Y

Y

Y

Electrical Shop

40

Electrical, Low Voltage

Maintenance, Repair & Replacement

Maintenance and repair of building  fire alarm systems

Y

Y

Y

Electrical Shop

41

Electrical, Low Voltage

Maintenance, Repair & Replacement

Maintain, replace and  repair of UPS systems, burglar and special alarms, and building intrusion alarms.

Y

Y

Y

Y

Electrical Shop

42

Electrical, Low Voltage

Maintenance, Repair & Replacement

Repair or replacement of specialty fixtures, lights, light bulbs, etc.

Y

Y

Y

Electrical Shop

43

Electrical, Low Voltage

Replacement

Lamp, bulb, and ballest replacement not including specialty lighting fixtures

Y

Y

Y

Electrical Shop

44

Electrical, Low Voltage

Supporting Services

Read the electric meters

Y

Y

Y

Electrical Shop

45

Electrical, Low Voltage

Supporting Services

Support of campus special events which include power supply, set up and monitor  flood lights, public address systems and standby electricians

Y

Y

Y

Y

Electrical Shop

46

Elevators

Maintenance, Repair & Replacement

Maintenance of special conveyances (elevators, lifts, dock levelers, dumbwaiters, book lifts)

Y

Y

Y

Electrical Shop

47

Entrances

Cleaning

Scheduled services may include sweeping, cleaning door glass and chrome and picking up debris.

Y

Y

Y

Custodial Services

48

Façade (Building)

Maintenance and Repair

Maintenance, repair and inspection of building facades to include all building facades, Masonry-Brickwork, Stonework, Tuckpointing, etc.

Y

Y

Y

Y

Masonry Shop

49

Facility or Bldg Component

Estimating

O&M personnel assist both FS’s Project Management Unit and Departments to establish estimates on potential projects.    No costs are incurred until there is an approved funded project.

Y

Y

As assigned by Facilities Services Management

50

Faculty Offices

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

Y

Y

Custodial Services

51

Fencing

Repair

Repair existing fencing.

Y

52

Fencing

Installation

New fencing, modifications to existing fencing and guardrails

Y

Y

Y

Y

Sheet Metal Shop

53

Flooring, Carpet

Installation

New Installation or Cosmetic Repair,  (common area 's non billable, private area is billable.)

Y

Y

Multi-Shop

54

Flooring, Carpet

Repair & Replacement

Replacement or Repair for wear and tear

Y

Multi-Shop

55

Flooring, Carpet

Repair & Replacement

Replacement or repair for misuse or vandalism

Y

Multi-Shop

56

Flooring, Tile

Installation

New Installation or Cosmetic Repair,  common area basic, private area is billable

Y

Y

Masonry/Carpentry Shop

57

Flooring, Tile

Repair & Replacement

Replacement or Repair for wear and tear

Y

Masonry/Carpentry Shop

58

Flooring, Tile

Repair & Replacement

Replacement or repair for misuse or vandalism

Y

Masonry/Carpentry Shop

59

Flooring, Wood

Repair

Refinishing (wood)

Y

Y

Y

Carpentry Shop

60

Fume Hoods

Install, Repair & Replace

Installation and maintenance of  fixed specialty equipment such as laboratory fume hoods

Y

X

X

X

Engineering Shops

61

Furniture

Moving

Moving of furniture, materials, equipment, etc. and special pickups.

Y

62

Furniture, New

Installation

Assembly of furniture such as desks, computer stations, and prefabricated partitions

Y

Y

Y

Carpentry Shop

63

Furniture, Wooden

Repair

Repair wooden furniture. Install Formica tops on desks

Y

Y

Y

Carpentry Shop

64

General Areas

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

Y

Y

Grounds & Trucking

65

General Areas

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

Y

Y

Custodial Services

66

Grounds, Lawn & Landscaping

Installation

Temporary installation of barricades.

Y

Grounds & Trucking

67

Grounds, Lawn & Landscaping

Installation

Special requested Landscaping Services.

Y

Y

Y

Grounds & Trucking

68

Grounds, Lawn & Landscaping

Installation

New landscaping installation

Y

Grounds & Trucking

69

Grounds, Lawn & Landscaping

Maintenance, Repair & Replacement

Basic Maintenance of campus grounds including: lawns, trees, bushes, flower beds, replacement of existing sod. Maintenance/repair of sprinkler systems.

Y

Y

Y

Grounds & Trucking

70

Gutters and Downspouts

Maintenance and Repair

Maintenance, repair and installation of gutters, downspouts (interior and exterior), roof drains

Y

Y

Y

Sheet Metal Shop

71

Hallways

Housekeeping

Please refer to facility manager and/or building specification for detailed services.

Y

Y

Y

Custodial Services

72

Handrails

Repair & Replacement

Repair & Replacement of handrails, metal or wooden

Y

Y

Y

Sheet Metal/Carpentry Shop

73

Hardware, Doors

Installation

New Installation or Cosmetic Repair

Y

Y

Y

Carpentry Shop

74

Doors

Repair & Replacement

Hardware, Door Hardware  Replacement & Repair

Y

Y

Y

Carpentry Shop

75

Locks/entry devices

Installation

New Installation, replacement, and lock-out.

Y

Y

Y

Carpentry Shop

76

Locks/entry devices

Repair & Replacement, key control

Hardware, Door Knobs, Locksets, re-keying and key replacement due to normal wear and tear, and repair work on existing locks.  Maintain complete inventory of issued keys and key files.

Y

Y

Y

Carpentry Shop

77

Locks/ Electronic entry devices.

Repair & Replacement

Specialty items -electronic locks, computer locks, safes, etc. Padlocks and electronic entry devices (see supervisor for further clarification as to billable vs. non-billable)

Y

Y

y

Locksmith Shop

77

HVAC Systems, Air Handling

Maintenance and Repair

Maintenance and repair of all duct work required to deliver proper air flow throughout building, fan systems, supply and exhaust motors. (Except when changes are the result in modifications to the use of the area)

Y

Y

X

X

Engineering Shops

78

HVAC Systems, Air Handling

Maintenance and Repair

Mainten